Your privacy is not an afterthought for us — it is a priority. This Privacy Policy transparently explains how everwim collects, uses, stores, and protects your personal data every time you use our platform.
Please Read: This Privacy Policy applies to all users who register for or use the everwim platform. By continuing to use our platform, you agree to how we handle your personal data as described in this document. If you have any concerns, our support team is ready to help.
Everwim collects your personal data through several means – directly when you register and use the platform, automatically through the technologies our platform employs, and via legitimate third parties such as payment providers and approved business partners.
Below are the categories of data we collect, along with examples of the information involved:
| Data Categories | Examples of Information | How It's Collected |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, KYC photo | Registration & KYC |
| Contact Data | Email address, phone number, residential address | Registration & account profile |
| Financial Data | Bank account details, deposit & withdrawal history | Payment transactions |
| Technical Data | IP address, browser type, operating system, device | Automatically during use |
| Usage Data | Game history, betting patterns, session duration | Automatically during use |
| Communication Data | Support chat records, complaints, feedback | Interactions with our team |
Note: everwim does not collect sensitive data such as medical information or religious beliefs unless you voluntarily provide it in the context of responsible gambling, such as during the self-exclusion process.
Collected data is used responsibly and only for legitimate purposes. everwim does not use your data for any purpose beyond what is stated in this Privacy Policy without first obtaining your additional consent.
The primary purposes for which your data is used include:
Everwim applies an approach known as "data minimisation" – we only collect and use data that is strictly necessary for the stated purpose. If a piece of information is not needed, we do not request it.
Everwim processes your personal data on valid legal grounds. Depending on the purpose of processing, the applicable basis may vary:
Right to Withdraw Consent: If certain data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of processing carried out prior to the withdrawal.
Everwim takes an extremely cautious approach to sharing your personal data. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. This position does not change under any circumstances.
However, in the normal operation of the platform, there are situations where everwim shares data with certain vetted parties:
All third parties that receive data from everwim are required to comply with data protection standards equal to or higher than those we apply ourselves. everwim conducts regular reviews of all data partners to ensure ongoing compliance.
Everwim continuously invests in security infrastructure to ensure your personal data is protected at every stage – in transit, during processing, and in storage.
The technical security measures we employ include:
Shared Responsibility: While everwim takes all reasonable steps to protect your data, account security also depends on your own actions. Use a strong, unique password, enable 2FA, and never share your login credentials with anyone.
The everwim platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
The types of cookies used by everwim are as follows:
You can manage your cookie settings through your browser settings. However, disabling certain cookies may affect the functionality of the everwim platform. For the best experience, we recommend keeping essential and functional cookies enabled.
As an everwim platform user, you have certain rights regarding your personal data. everwim fully respects and facilitates the exercise of these rights. The following are the rights you hold:
You have the right to request a copy of the personal data everwim holds about you. This request will be processed within 30 days and the information will be sent to the email address registered to your account.
If any of your personal data is inaccurate or out of date, you have the right to request a correction. Basic profile information can be updated directly in your account settings, while changes to KYC information require document verification.
Under certain circumstances, you may request the deletion of your personal data. However, everwim may need to retain some data to fulfil legal obligations or resolve outstanding disputes.
You have the right to object to the processing of your data for direct marketing purposes at any time. Processing for such purposes will cease immediately upon receipt of your objection.
You have the right to receive your personal data in a machine-readable format to facilitate transfer to another platform, to the extent that is practical and permitted by applicable law.
In certain situations, such as while you are verifying the accuracy of your data or awaiting the outcome of an objection, you may request everwim to temporarily restrict the processing of your data.
Everwim retains your personal data for as long as your account is active and for the required period after account closure, based on legal and legitimate operational requirements. Our retention policy is as follows:
When data is no longer needed for its original purpose and there is no legal requirement to retain it, everwim will securely delete or anonymise it using industry-recognised procedures.
Everwim reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or changes to the services we offer. Each new version will include a clear update date at the top of the document.
For material changes — those that significantly affect how we use your data — everwim will notify you via the email address registered to your account at least 14 days before the changes take effect. This gives you sufficient time to review the changes and make an informed decision.
Regular Review: We encourage you to review this Privacy Policy page from time to time even without notice from us, as minor non-material changes may be made without specific notification.
If you have any questions, concerns, or wish to exercise any of your personal data rights as outlined in this Privacy Policy, the everwim Data Protection team is ready to assist you.
You can reach us through the following channels:
Our team will endeavor to respond to all privacy-related inquiries within 5 business days. For more complex requests such as comprehensive data access or account deletion, processing time may be longer and we will notify you accordingly.
Identity Verification: For requests involving data access, correction, or deletion, everwim may need to verify your identity first to ensure we only disclose or modify information to the legitimate account holder.
Six principles that shape how we handle your personal data every day
All data transmitted between your device and everwim servers is protected by 256-bit SSL encryption. Sensitive data in the database is also encrypted using industry-grade encryption algorithms that are not easily compromised.
Everwim only collects information that is genuinely necessary to deliver its services. We do not request excessive data and do not retain information that is no longer relevant for longer than required.
Everwim has never and will never sell, rent, or trade your personal data to outside parties for their marketing purposes. This is an absolute commitment that does not change under any circumstances.
You have full rights to access, correct, transfer, or request deletion of your data. Our team handles all data rights requests seriously and within the stipulated timeframe.
Everwim's data security systems undergo regular independent audits by qualified external experts. This ensures our data protection practices remain aligned with the latest standards and that any identified vulnerabilities are addressed.
In the event of any security incident affecting your data, everwim is committed to notifying you as soon as possible in accordance with legal requirements, along with information on the steps that have been and are being taken.
With a clear Privacy Policy and robust security systems, you can use the everwim platform with confidence. Over 500,000 Malaysian players have trusted us — now it's your turn to join.